GREEN

Business Health Score: 80/100

Executive Summary

$35,484,659
Total Revenue
118,161
Total Orders
31,430
Active Customers
$313.66
Avg Order Value
Revenue Growth

+24.01%

vs. previous 90 days
Order Completion

95.74%

Repeat Purchase Rate

59.24%

10,244 repeat customers
Lead Conversion

0%

0 / 32,111 leads
Revenue Trend (Last 12 Months)
Revenue by Province
High-Value Customers
Customer Orders Total Spend
គឹម សំណាង
OGT-102-0303 		146 $636,615.00
ដេប៉ូឡេងដារ៉ា
OGT-102-0316 		83 $596,720.00
ហូម360
OGT-103-0686 		112 $557,639.30
ឌី គៀង
OGT-102-0204 		209 $378,810.00
ឡោ ហាំងចេង
OGT-103-4078 		46 $354,638.00
គឹម សួហ៍
OGT-103-2327 		47 $352,110.00
អុីចាន់ហូ
OGT-103-2449 		89 $339,050.00
សពី
OGT-108-0211 		104 $333,875.00
Dormant Customers (90+ days)
Customer Days Inactive Historical Revenue
ស្រីនាង
Rep: KD0006 		124 days $88,313.30
លី ហេង
Rep: PP0064 		501 days $86,630.00
ហាងមេហ្គា
Rep: PP0019 		262 days $85,240.00
Hea Ty
Rep: PP0263 		230 days $81,000.00
ZHENG DONG (271)
Rep: PP0093 		664 days $75,240.00
ចែ កា
Rep: PP0148 		482 days $75,070.00
ហេងស្រីពៅ
Rep: PP0064 		691 days $53,700.00
បងឪត្តម
Rep: PP0268 		541 days $52,550.00
Churn Risk Customers

Customers with significant drop in order frequency

Customer Sales Rep Orders (Prev Quarter) Orders (Recent Quarter) Total Revenue Risk Level
ផ្ទះ575 PP0223 9 1 $150,060.00 HIGH
លី ម៉េងស្រេង PP0323 3 1 $65,295.00 HIGH
បងអុឹង វង្សគង់ PP0341 4 0 $45,812.00 HIGH
ប័រ យ៉ាបុហ្វេសុីឈ័ន PP0378 3 0 $44,325.00 HIGH
មាស ចាន់ណារ៉ា PP0263 3 1 $43,050.00 HIGH
ចែម៉ៅ PP0355 3 1 $30,185.00 HIGH
សុជាតា PP0206 4 1 $29,860.00 HIGH
សុវណ្ណ ប៉ាតេ PP0374 15 0 $25,100.00 HIGH
ស៑ុបភើរៀ PP0364 4 1 $23,180.00 HIGH
Mr Neth PP0185 4 0 $16,350.00 HIGH
Top Performing Products
# Product Units Sold Revenue Performance
1 Provida 1500ml x 12 bottles (1 Mountain)
40100021 		3,166,141 $16,884,256.80
2 Provida 500ml x 24 bottles (1 Mountain)
40100020 		3,768,315 $12,834,499.53
3 Provida 250ml x 40 bottles
40100031 		1,167,287 $5,250,536.95
4 Provida 330ml x 24 bottles (1 Mountain)
40100019 		1,311,763 $4,211,498.36
5 Provida 500ml x 12 bottles Pack (1 Mountain)
40100023 		2,589,182 $3,797,261.51
6 Provida 1500ml x 6 bottles Pack (1 Mountain)
40100024 		657,321 $1,554,038.86
7 PRINCIPLE PREGNANCY
50CS0022 		4,365 $39,285.00
8 PRINCIPLE 50+
50CS0021 		571 $5,139.00
9 BOOST IMMUNE BOOST + EFFERVERCENT
50CS0019 		645 $3,225.00
10 PRINCIPLE WOMAN HEALTH
50CS0020 		252 $2,268.00
Product Mix
Top Performing Sales Reps
# Sales Rep Orders Revenue Customers
1 VOEURN Vattey
PP0146 		2,117 $1,532,599.89 318
2 KOUCH Kimgeach
PP0192 		493 $815,275.58 28
3 HOL Sienghai
PP0223 		767 $743,402.00 144
4 HAY Chomrith
PP0170 		586 $670,947.71 20
5 TITH Chantha
PP0253 		787 $654,591.23 94
6 SOEUY Visean
PP0213 		752 $650,537.29 50
7 CHHAN Theng
PP0263 		624 $637,105.99 45
8 SIN Chivorn
PP0207 		89 $602,681.00 6
9 Loeung Sim
PP0362 		2,777 $601,631.17 136
10 CHEA Sela
PP0268 		592 $599,233.07 140
Workforce Summary

667

Active Employees

6

Active Vehicles

93,829

Total Deliveries

75

Product SKUs
Unusual Transaction Values

Orders significantly above normal patterns

Order # Customer Amount Date
MS-260123044941 ហេង ស្រ៊ុន $22,360.00 Jan 23, 2026
MS-260123074678 ហ៊ាវណ្ណេត $21,440.00 Jan 23, 2026
MS-251223102056 ឪស្សាហ៍ ណេត $20,310.00 Dec 23, 2025
MS-251223105986 ឪស្សាហ៍ ណេត $20,310.00 Dec 23, 2025
MS-260123095256 គឹម សួហ៍ $20,180.00 Jan 23, 2026
MS-260313060844 ដេប៉ូឡេងដារ៉ា $19,560.00 Mar 13, 2026
MS-250722095006 ដេប៉ូឡេងដារ៉ា $18,810.00 Jul 22, 2025
MS-260303090655 ដេប៉ូឡេងដារ៉ា $18,700.00 Mar 3, 2026
MS-260314102863 គឹម សួហ៍ $18,280.00 Mar 14, 2026
MS-260205085752 ដេប៉ូឡេងដារ៉ា $18,160.00 Feb 5, 2026
High Cancellation Rate Customers

Customers with abnormally high order cancellations

Customer Sales Rep Cancelled Total Cancel Rate
វ៉ននីម KD0004 5 5 100.00%
ឆាយហេង KD0009 5 5 100.00%
ចាន់ ធី KD0009 5 5 100.00%
ណា ណាមាន PP0182 7 7 100.00%
Chay Kaqua Phsar Kandal PP0130 5 5 100.00%
ហេងសុភក្រ័ PP0164 4 5 80.00%
ចែវ៉េត KD0004 4 6 66.67%
Cooper Store PP0115 4 6 66.67%
ជី ស្រីរ៉ា PP0384 4 6 66.67%
Nguon Wathana PP0263 8 13 61.54%
AI-Generated Recommendations Based on analysis of your data patterns, here are prioritized actions for leadership.
STOP Doing
  • Ignoring dormant customers

    10+ customers inactive 90+ days

    Impact: High | Risk: Medium
  • Accepting high cancellation rates

    3.41% orders cancelled

    Impact: High | Risk: High
START Doing
  • Implement churn prediction alerts

    50 customers at risk now

    Impact: High | Risk: Low
  • Weekly sales rep performance reviews

    Identify and coach underperformers

    Impact: Medium | Risk: Low
  • Automated anomaly detection

    Real-time fraud monitoring

    Impact: Medium | Risk: Medium
SCALE
  • Expand top performer territories

    Top 10 reps drive majority of revenue

    Impact: High | Timeline: 3 months
  • Increase focus on high-value customers

    Top 20% customers = 80% revenue

    Impact: High | Timeline: Immediate
3 Urgent Actions for This Month
1Re-engage Churn Risk Customers

Contact 50 high-value customers showing declining activity. Estimated recovery: $187,796

2Review High Cancellation Accounts

Investigate top cancellation patterns. Potential revenue leak: ~3.41% of orders

3Optimize Sales Territory Allocation

Reallocate dormant customer accounts to top performers for reactivation campaigns